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Insurance Coverage & Policies

Real Medicine for Real People

New Jersey Office - Ketamine Clinic located in Oradell. Serving Teaneck, Ridgewood, Paramus, Fairlawn and Westwood in Bergen County; and Spring Valley and New City in Rockland County

Westchester Office - Ketamine Clinic located in New Rochelle. Serving Yonkers and Scarsdale in Westchester County, Bronx County and Greenwich in Fairfield County, Connecticut

New York City Office - Ketamine Clinic located on the Upper West Side. Serving the Borough of Manhattan

Ketamine Nasal Spray (Spravato)

We are in network with Medicare and some commercial health plans. If we are not in network with your plan, but you have out of network benefits, the Ketamine Nasal Spray (Spravato) could be covered by insurance at our center. We would be happy to review your insurance information to see if you are covered. If you email us a copy of the front and back of your insurance card and your date of birth to info@ketamc.com we can check your insurance coverage.

In addition, Janssen, the manufacturer of Spravato, provides significant copay patient assistance that can cover out of pocket expenses including co-pay, co-insurance and deductible costs. We take care of all the paperwork.

Ketamine Infusions

Unlike the Spravato nasal spray, Ketamine Infusion therapy for treating mood disorders is currently considered an “off-label” use and is not covered by insurance plans. For this reason, we are out of network providers for I.V. Ketamine and payment is due at the time of your appointment.

Treatment cost is $500/session with the recommendation for 6 sessions over 2-3 weeks.  We offer booster infusions as well. 

Cancellation Policy / Late Arrivals

We at Keta Medical understand that life gets busy.  To ensure that we are able to serve all patients in need, we ask that you provide as much advance notice as possible - at minimum 48 hours - when you need to cancel a scheduled appointment. 

First time no-shows or late cancellations will not be charged a fee, but Keta Medical reserves the right to charge a $75 fee for repeat late cancellations and we ask for your consideration in helping us ensure that all patients receive needed care. 

We also ask that you arrive at your appointment on time - we may need to reschedule your appointment if you arrive more than 15 minutes late.